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Delhi High Court Rules in Favor of Standard Chartered Bank, Denies Refund of Processing Fee

LAW FINDER NEWS NETWORK | July 1, 2026 at 9:47 AM
Delhi High Court Rules in Favor of Standard Chartered Bank, Denies Refund of Processing Fee

Borrower's Non-Compliance with Loan Conditions Precludes Refund of Non-Refundable Processing Fee


In a significant judgment, the Delhi High Court overturned the decision of the Additional District Judge, New Delhi, which had previously decreed a refund of Rs. 16,50,000/- to M/s Chitra Utsav Video Pvt. Ltd. The suit involved the non-refundability of a processing fee paid by the respondent company as part of a loan agreement with Standard Chartered Bank.


Presiding over the case, Justice Neena Bansal Krishna highlighted that the borrower, M/s Chitra Utsav Video Pvt. Ltd., had failed to fulfill the conditions precedent required for the disbursement of a Lease Rental Discounting facility. Despite the plaintiff's claim for a refund, the court found that the processing fee was contractually non-refundable under the terms of the Facility Letter dated July 20, 2012, which had been accepted by the respondent.


The court noted that the respondent had initially paid Rs. 13,50,000/- as a processing fee on May 23, 2012, characterized as a "Mobilisation Fee," with the understanding that it would be refundable if the bank did not approve the transaction. However, this payment was made before the issuance of the Facility Letter, which clearly stipulated that the processing fee was non-refundable.


Crucially, the court observed that the respondent had accepted the Facility Letter's terms on August 8, 2012, despite being aware of its contents, including the non-refundability clause. The acceptance was given after the respondent had raised concerns regarding the Debt Service Reserve Account requirement, indicating that the acceptance was made with full knowledge of the terms.


The judgment further dismissed the respondent's claims of oral assurances contradicting the written agreement, affirming the principle that the terms of a written contract cannot be varied by extrinsic oral evidence, as per Sections 91 and 92 of the Indian Evidence Act, 1872.


Additionally, the court rejected the argument that the Reserve Bank of India Fair Practices Code Circulars would mandate a refund, clarifying that these Circulars apply to undisclosed charges or non-acceptance of the loan application, neither of which were applicable in this case.


In conclusion, the Delhi High Court ruled that the processing fee was validly charged and non-refundable, as disclosed and agreed upon in the Facility Letter. The court's decision reinforces the sanctity of written contracts and the obligations of borrowers to comply with agreed terms.


Bottom line:-

A borrower, who fails to comply with the conditions precedent of a loan sanction, cannot claim a refund of the processing fee, especially if the processing fee is contractually agreed to be non-refundable.


Statutory provision(s): Civil Procedure Code, 1908 Section 96, Evidence Act, 1872 Sections 91 and 92, Banking Regulations - Reserve Bank of India Fair Practices Code Circulars


Standard Chartered Bank v. M/s Chitra Utsav Video Pvt. Ltd., (Delhi) : Law Finder Doc id # 2931835

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