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Consumer Law

Delhi consumer commission directs Niva Bupa to pay Rs 4.72 lakh to 76-year-old woman

Delhi consumer commission directs Niva Bupa to pay Rs 4.72 lakh to 76-year-old woman

The District Consumer Disputes Redressal Commission-VIII, comprising President Divya Jyoti Jaipuriar and Member Rashmi B...

Movers and packers firm asked to pay compensation for damage to household goods

Movers and packers firm asked to pay compensation for damage to household goods

A transporter is under a legal obligation to exercise reasonable care while packing, loading, transporting and unloading...

Delhi consumer panel holds Swiggy, restaurant liable for misleading price, orders Rs 1L payout

Delhi consumer panel holds Swiggy, restaurant liable for misleading price, orders Rs 1L payout

The District Consumer Disputes Redressal Commission bench, led by president Divya Jyoti Jaipuriar, also directed Themis ...

Keralam: Widow denied access to deposits, consumer commission directs bank to pay Rs 14L

Keralam: Widow denied access to deposits, consumer commission directs bank to pay Rs 14L

The Thiruvananthapuram District Consumer Disputes Redressal Commission directed the bank to pay the amount to the woman ...

CCI Dismisses Allegations Against Mahindra & Mahindra for Anti-Competitive Warranty Practices

CCI Dismisses Allegations Against Mahindra & Mahindra for Anti-Competitive Warranty Practices

Competition Commission of India finds no violation of Sections 3(4) and 4 of the Competition Act in warranty dispute inv...

CCI Dismisses Abuse of Dominant Position Allegations Against Kerala Government's Free Travel Scheme for Women and Transgenders

CCI Dismisses Abuse of Dominant Position Allegations Against Kerala Government's Free Travel Scheme for Women and Transgenders

Competition Commission of India holds that Kerala's welfare scheme providing free bus travel under KSRTC does not violat...

Delhi consumer commission orders bank to pay Rs 49,600 over failed Rs 10,000 ATM transaction

Delhi consumer commission orders bank to pay Rs 49,600 over failed Rs 10,000 ATM transaction

The District Consumer Disputes Redressal Commission also directed the bank to pay Rs 29,600 as compensation for delayed ...

EPFO ordered to pay 6 Percent interest for 35-day delay in settling claim

EPFO ordered to pay 6 Percent interest for 35-day delay in settling claim

The EPFO argued that he had not submitted the required joint declaration with the original claim, and it was returned on...

CCI Dismisses Abuse of Dominant Position Allegations Against Vygon India Pvt. Ltd.

CCI Dismisses Abuse of Dominant Position Allegations Against Vygon India Pvt. Ltd.

Competition Commission of India finds no prima facie case under Sections 3(4) and 4 of the Competition Act, 2002; Inform...

Insurer can't reject claim if alcohol habit disclosed before policy purchase: Consumer commission

Insurer can't reject claim if alcohol habit disclosed before policy purchase: Consumer commission

The District Consumer Disputes Redressal Commission (Nagpur), in an order passed last month, held Edelweiss Tokio Life I...

Hospital 'callous, insensitive' for delaying newborn's discharge over insurance: Consumer panel

Hospital 'callous, insensitive' for delaying newborn's discharge over insurance: Consumer panel

The State Consumer Disputes Redressal Commission (SCDRC), in an order passed last month in the 2017 case, asked the hosp...

Mumbai consumer panel orders insurance firm to cough up Rs 1.2 cr for liquor stock ruined in floods

Mumbai consumer panel orders insurance firm to cough up Rs 1.2 cr for liquor stock ruined in floods

The South Mumbai District Consumer Disputes Redressal Commission, in an order passed last month, held the claim rejectio...

Delhi consumer commission fines railways Rs 25,000 for making two passengers share same blanket

Delhi consumer commission fines railways Rs 25,000 for making two passengers share same blanket

A bench comprising commission president Monika Aggarwal Srivastava and members Rajender Dhar and Ritu Garodia passed the...

Ordered iPhone, got beard oil: Flipkart, seller told to pay over 1.8 lakh to customer

Ordered iPhone, got beard oil: Flipkart, seller told to pay over 1.8 lakh to customer

The failure to investigate the complaint, recover the wrongly delivered parcel, provide a replacement or refund and repe...

Men in 'ladies only' tour: Travel firm directed to pay compensation for service deficiency

Men in 'ladies only' tour: Travel firm directed to pay compensation for service deficiency

The unilateral alteration of the itinerary after receiving the entire consideration, failure to conduct the promised vis...

Competition Commission Dismisses Allegations Against Reliance Jio and Others

Competition Commission Dismisses Allegations Against Reliance Jio and Others

Claims of Anti-Competitive Practices Across Multiple Sectors Deemed Unsubstantiated...

Supreme Court Upholds Clean Slate Principle in Tata Steel Insolvency Case

Supreme Court Upholds Clean Slate Principle in Tata Steel Insolvency Case

All Sub-Judice Claims Stand Extinguished After Resolution Plan Approval, Ensuring No Further Liabilities for Tata Steel...

No quality education as promised, so refund fees: Consumer panel to IIT coaching centre

No quality education as promised, so refund fees: Consumer panel to IIT coaching centre

The District Consumer Disputes Redressal Commission, in an order passed earlier this month, noted that the opposite part...

Consumer forum asks dealer to replace faulty car with E20-compliant model, orders Rs 1 lakh payout

Consumer forum asks dealer to replace faulty car with E20-compliant model, orders Rs 1 lakh payout

During the hearing, the complainant's counsel said after the vehicle had covered around 21,913 km, its engine warning li...

LPG fire: Court directs BPCL and insurance firm to pay Rs 7.60 lakh compensation to kin of deceased woman

LPG fire: Court directs BPCL and insurance firm to pay Rs 7.60 lakh compensation to kin of deceased woman

The Additional District Consumer Disputes Redressal Commission in Nagpur, in an order passed on July 2, rejected BPCL's ...

NCLAT Allows Delayed Rectification of Defects in Insolvency Petition

NCLAT Allows Delayed Rectification of Defects in Insolvency Petition

Tribunal grants M/s. Raychem RPG Pvt Ltd seven days to rectify defects in their insolvency petition, imposing a cost of ...

Maharashtra Consumer Commission Orders Builder to Refund Rs. 1.05 Crore with Interest for Breach of Contract

Maharashtra Consumer Commission Orders Builder to Refund Rs. 1.05 Crore with Interest for Breach of Contract

Severe Deficiency in Service and Unfair Trade Practices by Builder Leads to Compensation for Mental Agony and Legal Cost...

Consumer court orders builder to refund money to buyer for not delivering flat

Consumer court orders builder to refund money to buyer for not delivering flat

The order was passed ex parte (in the absence of respondent party) as the builder firms Universal Housing & Infrastructu...

Delhi Consumer Commission Orders Refund for Delayed Flat Possession

Delhi Consumer Commission Orders Refund for Delayed Flat Possession

Sanchar Nest Sahkari Awas Samiti Ltd Directed to Refund Over Rs. 79 Lakh with Interest and Compensation for 15-Year Dela...

Consumer commission grants relief to homebuyer, directs MHADA unit to give compensation, allot flat

Consumer commission grants relief to homebuyer, directs MHADA unit to give compensation, allot flat

Criticising this high-handed approach, the commission observed that establishing communication after 14 years and demand...

NCDRC stays proceedings against Salman Khan in 'misleading' pan masala ad case

NCDRC stays proceedings against Salman Khan in 'misleading' pan masala ad case

The commission passed the interim order while hearing an appeal challenging directions issued by the District Consumer D...

Competition Commission Orders Probe into Mrs. India Inc. Over Alleged Anti-Competitive Practices

Competition Commission Orders Probe into Mrs. India Inc. Over Alleged Anti-Competitive Practices

Beauty pageant organizer accused of imposing exploitative terms and abusing dominant market position...

Maharashtra Consumer Commission Overturns Compensation Award in Fertilizer Dispute

Maharashtra Consumer Commission Overturns Compensation Award in Fertilizer Dispute

Technical Report Clears Fertilizer Quality; Environmental Factors Suspected in Reduced Onion Yield...

Consumer court absolves fertilizer firm over crop failure, reverses order to compensate farmers

Consumer court absolves fertilizer firm over crop failure, reverses order to compensate farmers

The Taluka Complaint Redressal Committee's report was "baseless", prepared in the absence of the firm's representatives ...

National Consumer Disputes Redressal Commission Awards Rs. 2 Crores for Medical Negligence

National Consumer Disputes Redressal Commission Awards Rs. 2 Crores for Medical Negligence

Surgeon Found Guilty of Removing Healthy Kidney, Leading to Patient's Death; Compensation Includes Rs. 1.5 Crores for Ne...

NCDRC awards Rs 2 cr to family after woman’s healthy kidney removed in botched surgery

NCDRC awards Rs 2 cr to family after woman’s healthy kidney removed in botched surgery

The commission comprising President A P Sahi and member Bharatkumar Pandya was hearing a complaint filed by the family o...

SBI must pay Rs 5 lakh to woman despite 6-yr delay in claim: Nagpur consumer panel

SBI must pay Rs 5 lakh to woman despite 6-yr delay in claim: Nagpur consumer panel

A bank cannot use the 90-day claim window as a shield when it fails to inform customers of their rights, said a verdict ...

Himachal: Hamirpur consumer panel sends three to one-year jail for selling defective machine

Himachal: Hamirpur consumer panel sends three to one-year jail for selling defective machine

The case pertains to a defective machine purchased in 2015 by Sumit Agnihotri, the proprietor of 'The Ads'. He had filed...

National Consumer Disputes Redressal Commission Overturns Medical Negligence Ruling in PRP Therapy Case

National Consumer Disputes Redressal Commission Overturns Medical Negligence Ruling in PRP Therapy Case

Medical professionals cleared of negligence; Commission emphasizes higher burden of proof for medical malpractice claims...

Consumer panel orders restaurant to compensate woman after AC malfunction ruins birthday bash

Consumer panel orders restaurant to compensate woman after AC malfunction ruins birthday bash

The Additional District Consumer Disputes Redressal Commission (Suburban) earlier this month directed the restaurant to ...

Competition Commission of India Orders Investigation into Alleged Anti-Competitive Practices by Venkateshwara Hatcheries Group

Competition Commission of India Orders Investigation into Alleged Anti-Competitive Practices by Venkateshwara Hatcheries Group

Inquiry initiated into potential abuse of dominance and vertical restraints in the poultry industry, affecting market co...